- AI and Copilot in Business Central (BC)

Your ERP Can Now, Draft All Your Emails for You.

We implement the AI and Copilot capabilities built into Business Central, automating routine work like data entry, forecasting, and customer communication so your team can focus on what actually needs a human.

What We Cover

Copilot feature configuration and rollout
Sales and cash flow forecasting setup
AI-assisted data entry and categorization
Customer communication drafting tools
Usage governance and oversight setup

- Industries We Serve

AI and Copilot in Business Central (BC) Built Around Your Sector

The AI capabilities worth prioritizing shift based on what actually takes up your team’s time, and a finance team benefits most from cash flow forecasting while a retailer benefits most from AI-assisted inventory categorization and demand insight.

We configure Copilot features around the specific tasks eating up your specific team’s time.

Finance

We configure cash flow forecasting and reconciliation assistance for finance sector Business Central users.

Healthcare

We configure AI-assisted data entry and categorization for healthcare administrative teams.

Legal

We configure AI-assisted billing narrative drafting and time entry categorization for legal teams.

Retail & E-Commerce

We configure demand forecasting and inventory categorization AI features for retail businesses.

- Why AWJ Tech

What Our AI and Copilot Setup Delivers

AI and Copilot implementation from AWJ Tech turns built-in features into genuine time savings.

01

Sales Forecasting Setup

We configure AI-assisted sales forecasting, so your team gets a head start on planning, not a blank spreadsheet.

02

Cash Flow Prediction

We set up cash flow forecasting features that help finance teams plan with more confidence.

03

AI-Assisted Data Entry

We configure features that reduce manual data entry through intelligent categorization and suggestions.

04

Customer Communication Drafting

We set up Copilot features that draft customer communications for your team to review and send.

05

Usage Governance

We help establish oversight, so AI-assisted outputs are reviewed appropriately, not blindly trusted.

06

Role-Specific Configuration

We configure which AI features are available to which roles, based on actual usefulness.

07

Faster Onboarding for New Features

We help your team understand and adopt new Copilot capabilities as Microsoft releases them.

08

Reduced Routine Workload

Genuine time savings on routine tasks free your team for higher-value work.

09

Responsible AI Use

We help establish practices that keep AI-assisted work accurate and appropriately reviewed.

Most Businesses Are Paying for AI Features in
Business Central They've Never Turned On.

AWJ Tech Configures What You're Already Paying For

Copilot and AI features are included in many Business Central licenses, yet most businesses never configure or roll them out to their teams. AWJ Tech sets up the capability you’re already entitled to, so it actually gets used.

- Why Do Businesses Trust AWJ Tech?

The Credentials Behind Every Promise We Make

- Our Setup Process

From Feature Assessment to Team Adoption

Six stages take your Business Central environment from AI-unused to AI-assisted.

Stage 1

Feature Assessment

We assess which AI and Copilot features are relevant to your team’s actual workflows.

Week 0

Stage 2

Configuration Planning

We plan which features to roll out first, based on time-saving potential.

Days 1–2

Stage 3

Feature Configuration

We configure the selected AI and Copilot capabilities within your environment.

Days 3–7

Stage 4

Governance Setup

We help establish review practices so AI-assisted outputs are used responsibly.

Day 8

Stage 5

Team Training

We train your team on how to use the new AI-assisted features effectively.

Days 9–10

Stage 6

Ongoing Optimisation

We help expand AI feature use as your team’s comfort and Microsoft’s capabilities grow.

Within 90 days

- Client Reviews

What Clients Say About Our AI and
Copilot Setup Service

"An effective business partner! Throughout our rapid business growth, we were ensured world-class security services despite budget and schedule constraints. Anticipated issues well in advance and provided timely recommendations...."

"Proactive and well liked by our staff due to their 'can do' attitude. When faced with problems, proactively suggested solutions. Took actions and decisions as appropriate to the business."

"I have had the privilege of working with Sadiq. He possesses expert security skills, broad and deep industry knowledge and in-depth understanding of regulatory requirements within the finance industry…”

"A rare breed of folks who are able to hold both deep technical and cyber conversations whilst combining and communicating the business context that helps bridge the gap for all involved."

- Common questions

What Clients Ask About AI and
Copilot in Business Central (BC)

Do we need a special license for Copilot in Business Central?

Some AI features are included in standard licensing; others may require add-ons, which we help clarify for your specific plan.

Is our data used to train Microsoft's AI models?

Microsoft's published policies govern this; we help you understand exactly what applies to your tenant and data.

Can we control which employees have access to AI features?

Yes. Feature access can be configured by role, so only relevant teams use specific AI capabilities.

How accurate is the AI-assisted forecasting?

Accuracy improves with more historical data; we help set realistic expectations and appropriate human review practices.

Do we need to review everything Copilot drafts?

Yes, and we help establish that review practice as part of responsible AI governance.

How long does it take to roll out these features?

Most initial rollouts take two to four weeks, depending on how many features and roles are involved.

- Get In Touch

Let's Talk About Your Turning On AI Features

If your Business Central license includes AI features you haven’t activated yet, our expert team is eager to assist you in unlocking their full potential. Contact us today for clear, straightforward information about the options available to you.

connect@awjtech.com

Phone

+971 55 232 9098

Head office

Office 55, Al Khaimah Building Port Saeed, Dubai, UAE

Response time

01 Business Day

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- Ready When You Are

Use What You Have Already Been Paying For

Most businesses leave real AI capability sitting unconfigured inside tools they already own.

Partner with AWJ Tech and get those features actually working for your team.