- City Transit Authority

City Transit Authority
Securing Critical Operational Technology

The Challenge

The City Transit Authority operated with aging operational technology (OT) systems that posed a significant risk of ransomware attacks, threatening service availability and public safety. Their distributed network, spanning numerous physical stations and maintenance depots, made securing ticketing systems and real-time operational data incredibly complex. They urgently needed to bridge the gap between their IT and OT security.

High Ransomware Risk

Legacy OT infrastructure threatened daily service availability and public safety.

Complex Network Footprint

Securing real-time operational data and ticketing systems across numerous locations created security gaps.

IT/OT Disconnect

An urgent need existed to bridge the gap between enterprise IT and operational technology defense.

Our Solution

AWJ Tech implemented a cutting-edge IT/OT converged security strategy. This involved meticulous network segmentation and microsegmentation for critical OT systems, isolating them from potential threats. We deployed Industrial Control System (ICS)-specific threat detection and anomaly monitoring solutions, and secured their ticketing infrastructure with robust access controls and encryption

Network Micro-Segmentation

Meticulously segmented OT systems to isolate critical operations from external threat vectors.

ICS Threat Detection & Monitoring

Deployed specialized Industrial Control System (ICS) monitoring to detect real-time anomalies.

Infrastructure Security

Secured ticketing networks with robust access controls and end-to-end encryption.

Tailored Response & Training

Developed an OT-specific incident response playbook and delivered specialized training for engineering and operations teams.

Impact & Key Results

Metric

Before AWJ Tech

After AWJ Tech

OT Ransomware Incidence

High exposure risk

0% Attacks over 24 months

Threat Detection Time (MTTD)

Several days

< 4 Hours (85% faster)

Recovery Capabilities

Baseline

50% Improvement in incident recovery

Network Visibility

Fragmented

Full visibility across 50+ locations

- Why Do Businesses Trust AWJ Tech?

The Credentials Behind Every Promise We Make

- Client Reviews

What Our Clients Say

"An effective business partner! Throughout our rapid business growth, we were ensured world-class security services despite budget and schedule constraints. Anticipated issues well in advance and provided timely recommendations...."

"Proactive and well liked by our staff due to their 'can do' attitude. When faced with problems, proactively suggested solutions. Took actions and decisions as appropriate to the business."

"I have had the privilege of working with Sadiq. He possesses expert security skills, broad and deep industry knowledge and in-depth understanding of regulatory requirements within the finance industry…”

"A rare breed of folks who are able to hold both deep technical and cyber conversations whilst combining and communicating the business context that helps bridge the gap for all involved."

- Get In Touch

Let's Talk About Your Business

If you need stronger security, streamlined operations, or both, our engineers are ready to listen. Reach out and get a straight answer about what your business actually needs.

connect@awjtech.com

Phone

+971 55 232 9098

Head office

Office 55, Al Khaimah Building Port Saeed, Dubai, UAE

Response time

01 Business Day

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- Ready When You Are

Secure Your Critical Infrastructure

Protect public safety and prevent OT operational downtime with AWJ Tech’s specialized industrial security solutions.

City Transit Authority Securing Critical Operational Technology